FAQ

get in touch

We love hearing from you! Reach out to us anytime at hello@eatgwell.com. We are happy to help with any questions you have and typically respond within 1-2 business days.


our product

What ingredients do you use? We started gwell to create the highest quality snacks on the market and our ingredients reflect that. We source ingredients that are as organic and as raw as possible. All bites list the quality level of ingredients for your reference.

Are gwell bites gluten-free? All gwell bites are gluten free.

Are any of your products dairy-free? All gwell bites are dairy free.        

Do your products contain nuts? All of our products either contain nuts and/or are produced in a facility where nuts are present. Please do not consume if you have nut allergies. We include which nuts are in each bites for your reference.


serving suggestion

How long will my gwell bites last? We recommend eating your gwell balls the day you purchase them. If you need to store them, we suggest refrigerating them once opened to maintain freshness.                         

How do I store my gwells bites? Store your unopened gwell bites in a cool dry place.  If you are not planning to eat all of your gwell bites the day you purchased them (which is hard to do), you can store gwell bites in the refrigerator or freezer. We recommend letting them come to room temperature before consuming for the best flavor experience. Keep in mind they might sweat when you take them out of the refrigerator due to a change in temperature. Be sure to completely reseal the package and/or use an airtight container.

How many bites are in a serving? We suggest 1-2 bites per serving or about 1/3 cup of granola clusters       


shipping & returns

Where do you ship? We ship to the United States. Canada shipping available for wholesale.

Do you ship internationally? Not yet, but we plan to be where you are soon. Enter your city and country below so that we can prioritize our global expansion.

Name

 

Do you accept returns? We are not able to accept returns, exchanges or refund any goods sold due to the nature of our products. If you received a defective product which was purchased directly from eatgwell.com, please contact us within 14 days of receipt at hello@eatgwell.com or text 323-761-0271.


 

events

Do you cater and/or accept large order for events? Yes! We love making our gwell bites the life of the party. For orders of 100 or more bites please email us at hello@eatgwell.com or contact us via this link.


 

MEDICAL DISCLAIMER

The contents of this website, such as text, graphics, images, and other material contained on the website ("Content") are for informational purposes only and do not constitute medical advice; the Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.  Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

In the event of a medical emergency, call a doctor or 911 immediately. This website does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by this website is solely at your own risk.

The Site and the Content are provided on an "as is" basis.