get in touch
We love hearing from you! Reach out to us anytime at firstname.lastname@example.org. We are happy to help with any questions you have and typically respond within 1-2 business days.
What ingredients do you use? We started gwell to create the highest quality snacks on the market and our ingredients reflect that. We source ingredients that are as organic and as raw as possible. All bites list the quality level of ingredients for your reference.
Are gwell bites gluten-free? All gwell bites are gluten free.
Are any of your products dairy-free? All gwell bites are dairy free.
Do your products contain nuts? All of our products either contain nuts and/or are produced in a facility where nuts are present. Please do not consume if you have nut allergies. We include which nuts are in each bites for your reference.
How long will my gwell bites last? We recommend eating your gwell balls the day you purchase them. If you need to store them, we suggest refrigerating them once opened to maintain freshness.
How do I store my gwells bites? Store your unopened gwell bites in a cool dry place. If you are not planning to eat all of your gwell bites the day you purchased them (which is hard to do), you can store gwell bites in the refrigerator or freezer. We recommend letting them come to room temperature before consuming for the best flavor experience. Keep in mind they might sweat when you take them out of the refrigerator due to a change in temperature. Be sure to completely reseal the package and/or use an airtight container.
How many bites are in a serving? We suggest 1-2 bites per serving or about 1/3 cup of granola clusters
shipping & returns
Shipping policy Orders ship within 1-3 business days. Sometimes we experience shipping delays, which we notify you of on our site banner and/or via email. We process and ship orders Monday - Friday.
We do offer expedited shipping via UPS. Please note that expedited orders still require the 1-3 business day processing time. Expedited shipping only expedites the transit time with the shipping carrier.
Shipping is free for orders over $35 (post discount) when you select Economy Shipping.
Where do you ship? We ship to the United States. Canada shipping available for wholesale.
Do you ship internationally? Not yet, but we plan to be where you are soon. Enter your city and country below so that we can prioritize our global expansion.
Do you accept returns? We are not able to accept returns, exchanges or refund any goods sold due to the nature of our products. If you received a defective product which was purchased directly from eatgwell.com, please contact us within 14 days of receipt at email@example.com or text 323-761-0271.
Do you cater and/or accept large order for events? Yes! We love making our gwell bites the life of the party. For orders of 100 or more bites please email us at firstname.lastname@example.org or contact us via this link.
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